HumiDesk is the async delivery OS for premium consultants. Structured intake. SLA-enforced delivery. Your data, your domain.
Built for consultants and boutique agencies managing $2,000+ high-stakes engagements.
Powering ChaoAcademy since inception · 0 missed SLAs · 50+ active cases
Case Lifecycle · State Machine
▶ liveSubmitted
Case received. SLA clock started.
No case falls through the cracks. Ever.
The system in motion
One case. Intake to archive. Hover to watch the full pipeline run.
Full Delivery Pipeline · Live
Queue
Deep-input templates require clients to articulate their situation, their constraints, and what resolution looks like — before you ever see the case. You start from a complete brief. Every time.
Every case carries an hour-level SLA countdown — visible to both parties, tracked automatically, status-coded green through red. Not a calendar block. A delivery commitment your infrastructure enforces.
HumiDesk runs on your WordPress install, your domain, your server. We manage the infrastructure complexity. You own the data, the client relationships, and the cashflow. If you ever want to walk away, everything comes with you.
Live Product Preview
Case Lifecycle · State Machine
▶ liveSubmitted
Case received. SLA clock started.
No case falls through the cracks. Ever.
Case Lifecycle
Every engagement has a defined state. Nothing falls through the cracks.
Delivery Contract · SLA Engine
Hour-level countdown. Visible to both parties. Tracked by the system, not your memory.
Delivery Contract
The system tracks your commitments so you don't have to.
Payment Architecture · Four Paths → One Entry
▶ livePre-pay Quota
Membership Entitlement
Free Diagnostic
Post-pay on Delivery
Payment Convergence
Pre-pay, entitlement, post-pay, free diagnostic — one intake experience for all.
No intake call. No “let me check availability.” Clients land on the service catalog, pick an event type, and the system checks their entitlement before the form even opens. Access control runs silently, automatically.
Each service has a quota, tier, or purchase requirement. The system enforces it — you never have to police access manually.
Free consult, audit, coaching, quick-ask, deep review — clients self-sort by what they actually need.
Every service type lives in one catalog. No separate landing pages per offer. No link management overhead.
Choose a service — submit to open your dedicated workspace
Enter your email at submission. The system auto-creates your profile.
Free Consultation
Profile / Brand Audit
Upwork Profile Audit
Proposal Audit
Upwork Case Coaching
Sales Funnel Audit
Quick Ask — Mini Startup
Member Deep Review
Chao Cheng
Cross-border monetization architect · Upwork income coach
Mini Startup — Quick Ask
Async delivery · 7 follow-up rounds included
¥999
activates on submit
The submit button is locked until all required fields are filled. Not hidden, not a warning — structurally impossible. Every case that enters your pipeline arrives complete. You start from a full brief, every time.
A live 3/3 checklist shows exactly what's missing. Clients see their own progress and self-correct before submitting.
The SLA isn't a promise in your bio. It's a countdown the system tracks and surfaces on both ends of the relationship.
Async delivery includes structured follow-up rounds. The work continues after initial delivery — without requiring another purchase or call.
chaoacademy.com — powered by HumiDesk since inception
In production
chaoacademy.com has run on HumiDesk since inception. No calendar, no Slack threads, no missed SLAs.